close

BETA - Our new website is in beta, for any malfunctions or mistakes we apologize!

Contact us

Send us a message

Need more information about our products and services?

I agree with the processing of personal data for marketing and profiling by the Bank
I agree with the processing of personal data for the purposes of marketing and profiling by third party partners of the Bank

Call back

Complete the form and we will call you back as soon as possible

I agree with the processing of personal data for marketing and profiling by the Bank
I agree with the processing of personal data for the purposes of marketing and profiling by third party partners of the Bank

Contact Center
for more information
(Monday to Friday, between 8:30 AM - 9:00 PM)

0800 88 22 88
toll free number only in any fixed or mobile line from Romania

+ 4021 308 57 10
calls may also be made from abroad

Card Helpdesk
to block your bank card
(available 24/7)

+4021 308 57 11
calls may also be made from abroad

Suggestions / Complaints

Please send us your suggestions or complaints about our products or services by using the following e-mail address:

office@otpbank.ro

Guide to fill out a complaint

 

For any information about your data protection rights, please contact us at e-mail

dpo@otpbank.ro

 

If you want to contact us for social and environmental issues, please send an e-mail to

dezvoltare.durabila@otpbank.ro

 

The competent authorities in relation to the provisions of Titles III and IV of the Law 209/2019 on payment services and for amending some normative acts can be consulted HERE.